Jay Gopal

Plus points:
-Prompt response to phone call
-Next day appointment
-Welcoming and clean facility
-Honest and open answers
-No hidden costs, fair estimate
-Final invoice matched... read morePlus points:
-Prompt response to phone call
-Next day appointment
-Welcoming and clean facility
-Honest and open answers
-No hidden costs, fair estimate
-Final invoice matched with estimate

Suggestions to improve:
-Have only the person with sound knowledge of auto mechanism to deal with the customers before accepting to do the service*
-Would be better for the customers to meet with the mechanic face to face before leaving and picking up the car**

* The agent was new to Apex, very respectful, friendly, open- admitting he is still in the learning process. However, he misrepresented the car would need another oil change after 5,000 miles and that would show in the sticker on the windshield, but I found no sticker placed. I went back to ask for the sticker, he apologized and printed a sticker for me to stick it wherever I want. Contrary to what he said, it says to change the oil after 10,000 miles! Now, I am confused!!
** More importantly, I took the car for alignment of wheels and rotation of tires after a major-risky tire explosion in a heavy traffic on I-95 Virginia, Richmond area a month ago. I had no issues with 2 new tires, but to be safe, I wanted to have them to check the tires and align the wheels. After the visit to Apex I found the tire pressures were not displaying on the dashboard, I called Apex, the agent told to bring back the car and the mechanic was called to get it programmed, which the agent could have instructed me on the phone to avoid an unnecessary visit. Also, I found the tire pressures were different in all the tires, which gives me an impression the pressures weren't checked or adjusted.

Please note that there is no intention of mine to degrade the Apex Auto at Wellington. It is a good facility with good people, I would continue to take my cars to them for future service.

Thank you read less - 12/02/2021

Chris C

They team at Apex were great, especially Brian. He took out extra time and went the extra mile to help... read moreThey team at Apex were great, especially Brian. He took out extra time and went the extra mile to help diagnose my issue and found ways to help me save money. Reduced my bill my about $1200. The team was friendly, competent, and my car drove like new. I will be using them for all of my future car issues and maintenance. They were phenomenal! read less - 12/02/2021

EliteXTraining

I would give this place 10 stars if I could! They totally saved me a year ago when I was... read moreI would give this place 10 stars if I could! They totally saved me a year ago when I was having transmission problems and I needed a quick fix before I traded my car in. Love the price, love the service, love the speed of repair – these guys were my heroes!

Now, I was headed out on a six hour round trip, and a protective plate was dangling from the bottom of my car. These guys jumped into action, gave me the quick fix I needed and didn’t even charge me! You couldn’t pay me to go anywhere else – Apex is the best ever!!!🙌 read less - 11/27/2021

Ty Pike

The team at APEX is great! Always professional, courteous and knowledgeable about issues which arise. Definitely recommend this automotive repair... read moreThe team at APEX is great! Always professional, courteous and knowledgeable about issues which arise. Definitely recommend this automotive repair shop to anyone looking for an honest and direct group of mechanics! read less - 11/23/2021

Mary Wallace

I took my BMW in for an oil change and to check out a gas smell that I could detect... read moreI took my BMW in for an oil change and to check out a gas smell that I could detect after I had driven the car. They found a gas leak and an oil leak and fixed them both to my satisfaction.

I really like the fact that they go over the entire car and check everything out when you just bring it in for an oil change or a specific problem.

Staff is knowledgeable and straightforward. read less - 11/17/2021

Fred Comstock

Very thorough inspections. Always concerned about customer & vehicle safety. High quality service. Would highly recommend to others. - 11/10/2021

Sandra Hagood

Fatih and all other employees I encountered were so kind, professional, and made me feel comfortable. The service was quick,... read moreFatih and all other employees I encountered were so kind, professional, and made me feel comfortable. The service was quick, efficient, and at a very fair price.
Highly recommend! read less - 11/06/2021

Ron Cohen

First time at Apex. Was greeted by manager who was friendly and attentive. He answered all my questions asked. The... read moreFirst time at Apex. Was greeted by manager who was friendly and attentive. He answered all my questions asked. The job preformed by the mechanics was timely and professional. Overall great experience read less - 11/04/2021

MANDI SOWELL

Excellent team to work with. Work was done in timeframe quoted. Kept me up to date through process. Will be... read moreExcellent team to work with. Work was done in timeframe quoted. Kept me up to date through process. Will be returning for any other services needed. read less - 11/02/2021

Xenia Howard

I brought my 08 Hyundai in with the check engine light on. As I walked in I was greeted... read moreI brought my 08 Hyundai in with the check engine light on. As I walked in I was greeted by Paul with a friendly and professional manner. Since I came in right at closing time, I left the car with them and he even found me a ride home. He called me the next day and told me what was wrong with it. I gave him the go ahead to fix the problem and they did it in a timely manner and for a fair price. I will definitely recommend the guys at Apex!! Great place, honest and friendly! Then to top it off, Paul texted me personally a few days later to see how my car was running! Thank you so much for really caring about your customers! read less - 10/26/2021

D S

Everyone at Apex is awesome! They perform great work in a timely fashion. Very professional. Very friendly and knowledgeable.. i... read moreEveryone at Apex is awesome! They perform great work in a timely fashion. Very professional. Very friendly and knowledgeable.. i highly recommend Apex you won’t be sorry.

Shop manager Jim is really good about keeping customers informed and educated about the diagnostics and service to be performed.

I appreciate Katie’s reminders when to come in for service. I’m glad they are in business and always make service easy. read less - 10/19/2021

Jerry Shoib

I have been using Apex Automotive on Lantana in Lake Worth for awhile. I originally heard of them through... read moreI have been using Apex Automotive on Lantana in Lake Worth for awhile. I originally heard of them through the Costco Auto Program. That was an immediate vote of confidence for me. Since using them, I have found both Brian, David, and Paul to be very friendly, competent, honest, and competitive.
If you are looking for an honest automotive maintenance shop, give Apex a try. You won’t be disappointed. read less - 10/14/2021

Debbie Fulcher

Been to this location twice now. Marcos in the front office is very kind and helpful. He wanted... read moreBeen to this location twice now. Marcos in the front office is very kind and helpful. He wanted to make sure all issues with my truck were addressed. I got it back in a very timely manner with all issues fixed. A little on the pricey side, but worth it for the respect you receive and the piece of mind you get knowing they will make right if issue not fixed first time. read less - 10/05/2021

Tre' Garner

Apex rocks! Zack the assistant manager helped me in a very real way. They not only fixed the electrical issues... read moreApex rocks! Zack the assistant manager helped me in a very real way. They not only fixed the electrical issues with my car but did it quickly honestly and at a great price. Everything about my experience was exceptional and I would recommend this place highly to anyone with any automotive need! I’m sold and will only go here from now on! Thank you Apex!!!
-Tre G. read less - 10/01/2021

Tre' Garner

Apex rocks! Zack the assistant manager helped me in a very real way. They not only fixed the electrical issues... read moreApex rocks! Zack the assistant manager helped me in a very real way. They not only fixed the electrical issues with my car but did it quickly honestly and at a great price. Everything about my experience was exceptional and I would recommend this place highly to anyone with any automotive need! I’m sold and will only go here from now on! Thank you Apex!!!
-Tre G. read less - 10/01/2021